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Purchasing Support

100% Satisfaction Guaranteed.  
We sell products which we manufacture. Your satisfaction is guaranteed or your product will be replaced.  We appreciate any feedback you can offer to help us improve our products and service.
Orders are shipped within 24 hours of receipt.  If  your order will not be shipped within 24 hours, you will be notified with your estimated ship date.  
FEDEX Express Saver (3 Day) is our standard delivery method.  You may select alternative options for delivery at the time of order.      
We  guarantee same day shipping on orders placed before 11:00am PST Mon-Thurs and before 8:00am PST on Friday.
International Shipping
We require a FEDEX account number to cover all shipping, handling, duties & customs charges for orders shipping outside the United States.
For your convenience,  we accept credit cards (MasterCard, VISA, American Express, Discover)  and purchase orders.
Please contact us if you need assistance setting up your online account.
Discounts may be available for educational institutions, new lab start up, standing orders and quantity purchases.  Please Contact Us for more information.
Product Samples
If you would like to sample one of our products, please Click Here to fill out a request.
Product Selection
If you need assistance selecting your product, please contact us at 800-813-7339 xtn 301